Storage & Recording
How to get the video off my memory card?
The video of sd card can not be extracted, you can click on the manual recording and then stored in the album to download.
How can I get the recording out of the cameras?
To ensure user security and privacy, the videos saved on SD cards are not directly accessible for watching or downloading using a card reader. 1. Accessing SD Card Videos: View the camera's SD card videos through the playback feature within the app. ...
Already inserted the SD card, but the SD card is not recording video?
1. Please check if the SD card is inserted correctly and completely 2. After inserting the SD card, please check whether the local video recording switch is on 3. The video recorded by SD card is saved in the playback function, not in the gallery ...
How to download recordings in Cloud Storage?
1. Open App, click 'Cloud storage' down below the preview screen. Or enter the live page, choose the 'Cloud'. 2. Slect any clip to go to the settings page of cloud. 3. Click the download icon. 4. Seelct a clip within a period to download.
How to delete recordings in Cloud Storage?
1.Open App, click 'Cloud storage' down below the preview screen. Or enter the live page, choose the 'Cloud'. 2.Slect any clip to go to the settings page of cloud. 3.Click the delete icon.
How to manaully add a device back to the cloud plan?
1. Open App, click 'Cloud storage' down below the preview screen. Or enter the live page, choose the 'Cloud'. 2. Slect any clip to go to the settings page of cloud. 3. Click the icon in the upper right hand. 4. Click 'My Service'. 5. Choose your ...
How to cancel the auto-renewal of the cloud service?
1.Open App, click 'Cloud storage' down below the preview screen. Or enter the live page, choose the 'Cloud'. 2.Slect any clip to go to the settings page of cloud. 3.Click the icon in the upper right hand. 4.Click 'Orders'. 5.Choose your plan and ...
How to delete the recordings in the SD card?
When using an SD card fot storage, the camera will cover the old footage automatically when the storage capacity is full. If you want to delete the footage on one single day, you can check it in 'Playback', then delete it manually. If you want to ...
Where to check the recordings in the SD card?
You can check all the encrypted footage taken by the camera in the feature of 'Playback'.
How to change the recording mode?
If you have inserted an SD card successfully, you can change the recording mode in the settings. 1.Open App, and enter the Live Stream Page. 2.Click the '···' in the upper right corner. 3.Choose 'Recording settings'. 4.Turn on 'Local Recording' to ...
How to insert an SD card and how much storage capacity is needed?
1. Find the SD card slot on the camera. 2. Insert the SD card with the side that has golden chips towards the camera's front side. 3. Inset the card deep enough untill you can hear a slight sound. 4. If the SD card stay in, you can then check on the ...
How do I setup Cloud recording?
Regarding the cloud, it needs to be purchased and activated. Please open the app enter the home interface and click the cloud storage to buy. Or please operate as below step: Open the app and click the enter the device Click the "...." which is in ...
What to do if I want the camera to be able to record?
A storage method is needed before the camera can be able to record things. Currently the camera support two method: 1.SD card. 2.Cloud Storage Subsciption.
Can cloud storage work for multiple cameras?
Buying cloud storage once can only work for one camera, if you have two cameras, you need to buy cloud storage twice, cloud services cannot be shared If you purchase Basic Plan 3 Device, You could add your another device to cloud storage purchased. ...
Where can I purchase cloud storage service?
1. Open the APP, select your camera to enter the live video page 2. Click the “...” settings icon in the top right corner of the live video page 3. Click “Cloud Storage” under VAS 4. Buy cloud storage
How to save SD card storage on phone?
1. Open the real-time video interface 2. Click "feature" in the lower right corner 3. Click "playback" 4. Select the date and time to be recorded 5. Click the "Record" icon in the lower right corner 6. Return to the real-time video interface 7. Click ...
How much memory will the SD card consume when the camera is recording video all day for 24 hours?
When the camera is recording video all day for 24 hours, the 8-gigabyte card can record for about 18 hours, the 16G card can record for about 36 hours, the 32G card can record for about 3 days, and the 64G card can record for about 6 days. The video ...
What SD card does the camera support？
We recommend using a class 10 high-quality microSD card; the largest card our cam video devices support is a 128 GB microSD card. Camera does not support the micro 128 gb SDXC UHS-2, or the micro128 gb SDXC UHS-3, but does support the micro 128 gb ...
What are the differences between Cloud storage and Local Storage?
We offer two recording options: for local SD card storage, you can choose between continuous recording and scheduled recording. For cloud storage, only one subscription supports continuous recording, while others support event-based recording. For ...