Why can't I see the cameras that others have shared with me?
1. Please ensure that the camera owner has successfully shared the camera with you and that you have received the invitation to share
2. Please click in the top left corner of the app home page to switch to a different Home Name to check if you can see the camera.
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Troubleshooting Guide for Live Feed Issues on Cameras- video keep freezing,can't see the live feed
① Restart your phone and router ② Switch off the wifi on you phone and use the phone's data to have a test ③ Check and found that if camera's firmware version is update. Open the camera's real-time video interface, click "..." in the upper right ...
Can cloud storage work for multiple cameras?
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Why can't I share my device with others?
Please make sure the person you are sharing with has downloaded the same app and signed up for an account in the same region as yours. Also, make sure that the person has accepted your invitation. If you want to share your camera with others, you can ...
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