Night Vision Images Too Dark

Night Vision Images Too Dark

When night vision doesn’t work properly or when the live stream remains dark at night, please make sure you have checked the following tips:

1. Make sure you have turned on the Night Vision or Auto Night Vision mode in the app.

You can go to check from the feature Camera Settings> Night Vision.

2. Check if there are red IR lights in front of the security camera in night vision mode.

3. Please adjust the position of the camera, and then reset the connection

4. Check if the security camera works well during the daytime.

If the camera works well during the daytime but the image is dark at night, try shaking the camera several times to resolve the IR cut sensor problem.

If the issue persists, please contact customer support for warranty replacement.