Remote Resetting: We Don't Support It

Resetting Your Camera

Our cameras come equipped with a reset button located on the back. To initiate the reset, simply press and hold the button for 5 seconds. You'll know the process has started when you hear a tone and see the indicator light flash red. After this, you can seamlessly reconnect the camera to your app.

Remote Resetting: Why We Don't Support It

A notable point to highlight is that our cameras do not currently support remote resetting. This deliberate design choice is rooted in prioritizing user privacy and security. While remote features may seem convenient, they also introduce potential risks to user data and privacy.

User Privacy and Security First

In today's market, the absence of remote camera resetting might be perceived as a limitation. However, at [Your Company Name], we believe that ensuring the utmost privacy and security for our users is paramount. Remote resetting capabilities could inadvertently expose users to unauthorized access or control, making it a feature we choose not to implement at this time.

Our Company Philosophy

It's important to note that decisions about features are not arbitrary. Our company is committed to regular evaluations of our product offerings with a focus on maintaining a balance between innovation and user safety. The absence of remote resetting aligns with our dedication to protecting your privacy.

In conclusion, understanding the camera resetting process and the choices made in its design is crucial for users. We strive to provide reliable and secure products that prioritize your privacy. If you have any further questions or concerns, please feel free to reach out to our support team. Your satisfaction and security are our top priorities.

• Related Articles

• What SD card does the camera support？

  We recommend using a class 10 high-quality microSD card; the largest card our cam video devices support is a 128 GB microSD card. Camera does not support the micro 128 gb SDXC UHS-2, or the micro128 gb SDXC UHS-3, but does support the micro 128 gb ...

• Can I reset my camera remotely?

  Sorry, our cameras do not support remote resetting. The reset button is on the back of the camera. Please press and hold it for 5 seconds. After you hear the tone and see the light flash red, you can reconnect the camera to your app. Why We Don't ...

• What are the differences between Cloud storage and Local Storage?

  We offer two recording options: for local SD card storage, you can choose between continuous recording and scheduled recording. For cloud storage, only one subscription supports continuous recording, while others support event-based recording. For ...

• Cannot Receive camera Pop Up Notifications

  When a motion is detected and the device is well set up, you will receive a notification on your phone according to the notification type. If you want to receive notifications, please make sure you have done the following tips: Phone Settings 1. ...

• Does the App support pattern lock How do I set a pattern lock to ensure account security?

  1, Tap "Me → the Settings button in the upper right corner" to enter the settings page. 2, Tap Account and Security, and tap Pattern Lock on the page that Appears. Then you can record your pattern lock to enable this feature. Tips: When pattern lock ...